Refund policy

Returns and exchanges

All purchases are final. We do not accept returns or exchanges, except when an item arrives damaged.

If an item arrives damaged

Please inspect your order when it arrives. If an item is damaged, email support@livingredesigned.com with your full name, order number, item name, and a clear photo of the damage.

Please contact us before sending anything back. We’ll review the issue and email return instructions within three business days. We accept returns for items confirmed as damaged on arrival.

Refunds

Once we receive the approved damaged-item return, the refund will be issued to the original payment method. Please allow up to 14 days for processing after we receive it.